Bitdefender Antivirus
Bitdefender Compatibility
Bitdefender, a relatively new but rapidly rising antivirus company, has gained immense popularity in recent years. With over half a billion installations and active users, Bitdefender offers a selection of 17 products, including those designed for personal use. You can safeguard your PC, Mac, and Android devices with BitDefender. Known for consistently outperforming industry standards, Bitdefender has solidified its reputation as a trusted brand in the antivirus realm. The big question for 2024: is Bitdefender still a top choice?
Bitdefender Reliability and Security
Bitdefender enjoys a stellar reputation, backed by various organizations and reports lauding its reliable and efficient antivirus software. The numerous awards it has received for its malware detection capabilities further solidify its reliability. When it comes to ease of use, Bitdefender excels. Its user-friendly interface is intuitive, providing clear information about your current protection status and the status of various features. You can initiate a scan with just a few clicks. The only minor point of potential confusion might be the presence of three different scan types, but a quick look at the product documentation can dispel any uncertainties.
Removes Malware
Identifies and eliminates harmful software, such as viruses, adware, or spyware, from your computer.
Removes Spyware
Spyware operates covertly, observing your computer activities with the intent of capturing sensitive information like passwords, banking credentials, and credit card details.
Web Protection
Identify secure and reliable websites while preventing access to malicious sites and stopping potentially harmful downloads.
Block Phishing Websites
Prevent access to deceptive websites that attempt to steal your personal information, typically through fraudulent email links or messages.
Real-Time Protection
Continuous real-time protection operates in the background, preventing malware from reaching your hard drive.
Removes Adware
Adware refers to malicious software that automatically generates or downloads advertising content like banners and pop-ups.
VPN Internet Security
Browse the internet securely and anonymously. Encrypt your internet connection to prevent hackers from intercepting your data.
Scheduled Scans
Customize your system's antivirus scans by setting your preferred schedule and choosing specific locations to scan.
Independent Malware Detection Testing
Bitdefender Features
Bitdefender's antivirus software is feature-packed, offering various tools like Social Network Protection and Sensitive Anti-fraud features. One notable feature, 'Rescue Mode,' sets it apart from other antivirus products. In the event of a Rootkit infection, which can be challenging to remove within the Windows operating system, Bitdefender's software automatically reboots your computer to ensure protection. Rootkits are particularly dangerous malware, and tackling them from an antivirus perspective is difficult, making 'Rescue Mode' a valuable addition. Another intelligent tool provided is 'Bank Online Without Worries,' which auto-fills online credit card information forms. This feature enhances security by safeguarding your data against hackers who might attempt to intercept it through snooping or keylogging.
Firewall
Remote managment of Windows firewall or built-in advanced firewall tools.
Phone Support
24/7 phone support for billing and technical questions.
Live Chat Support
Customer service includes live chat for a quick respsonse to any issues.
Bitdefender Support and Customer Service
Bitdefender offers various support options that are easily accessible and generally of high quality, whether you prefer email, community support, chat, or phone assistance. However, there were some hiccups in our experience with Bitdefender's chat support. When we attempted to use chat support, we found no available agents and were advised to email instead. This could be problematic if you urgently need assistance with a software flagged as malware, as waiting for a response via email may not be feasible. Over a 20-minute period, we made four unsuccessful attempts to reach Bitdefender's chat support. It's essential not to generalize based on this specific experience, but it does raise concerns about their responsiveness and support reliability.